Getting Started

What should I do if I’m having trouble logging in?

Can’t log in to your account? Here are a few quick fixes that should get you up and running in no time.

If you can’t find your activation email, check your spam and promotions folders. You can also click the “Resend” button on the login page to have a new invitation sent to your email. 

If you see a 403 error after clicking on an activation link, try the following workarounds:

• Use an incognito window
• Use a different browser
• Clear your browser cache and cookies
• Remove ad blockers (if enabled)

If you’re still having trouble, reach out to our team at [email protected] and we’ll be happy to help.

What is Disney Campaign Manager?

Disney Campaign Manager is Disney’s simple solution for streaming TV ad buying that gives you the ability to launch, measure, and optimize Hulu and Disney+ campaigns all in one platform. With Disney Campaign Manager, you can:

• Set flexible budgets with a low minimum spend of $500 per campaign.
• Reach Disney audiences by demo, location, interests, show genres, and more.
• Easily track your up-to-date campaign status, budget and impressions right on your dashboard.
• Maintain control of your campaigns from start to finish, with the options to stop, pause, or cancel them at any time.

Disney Campaign Manager is a flexible and easy-to-use solution that allows brands and agencies of all sizes to stream ads next to TV’s biggest shows.

What does it cost to advertise on Disney+ and Hulu with Disney Campaign Manager?

Signing up for Disney Campaign Manager is free, and you can advertise on Disney+ or Hulu for as little as $500 per campaign. No hidden fees and no subscription, setup, or installation fees. Billing starts after your Ad starts running.

How can I create an advertiser account?

Creating an advertiser account in Disney Campaign Manager is easy. Simply sign up by providing your name and some basic information about your business. Once we verify your business, you will receive an invitation via email that will guide you through setting up your advertiser account. For most advertisers, the verification process will take 24-48 hours. (If you do not see an email from us, please check your spam or junk folder.) From there, you can enter the Disney Campaign Manager platform and start building your campaign.

If we cannot verify your business, you will receive an email detailing instructions for verifying via a different method.

Please contact [email protected] if you need assistance.