FAQs

What should I do if I’m having trouble logging in?

Can’t log in to your account? Here are a few quick fixes that should get you up and running in no time.

If you can’t find your activation email, check your spam and promotions folders. You can also click the “Resend” button on the login page to have a new invitation sent to your email. 

If you see a 403 error after clicking on an activation link, try the following workarounds:

• Use an incognito window
• Use a different browser
• Clear your browser cache and cookies
• Remove ad blockers (if enabled)

If you’re still having trouble, reach out to our team at [email protected] and we’ll be happy to help.